Privacy Policy

Last updated: June 18, 2025

1. Who We Are

Sylqo Solutions is a digital marketing agency based in Pakistan. We serve clients in the United States, United Kingdom, Saudi Arabia, and the United Arab Emirates. This Privacy Policy explains how we collect, use, store, and protect personal information you provide to us through our website at sylqo.com.

By using our website or submitting information through our contact form, you agree to the terms of this policy. If you do not agree, please do not use our website.

2. Information We Collect

We collect personal information that you voluntarily provide when you fill out our contact form. This includes:

  • Your full name
  • Email address
  • Phone number
  • Business name
  • Any additional details you include in the message field

We do not collect information automatically through tracking pixels, third-party cookies, or hidden form fields. The only data we store locally on your device is your cookie consent preference, which is saved using your browser's localStorage.

3. How We Use Your Information

We use the information you provide for the following purposes:

  • To respond to your inquiry or service request
  • To send you a proposal or follow-up related to your inquiry
  • To communicate about projects you've engaged us for
  • To send occasional updates about our services, only if you've opted in

We will not use your personal information for any purpose other than those listed above without first obtaining your consent.

4. Cookies and Local Storage

Our website does not use third-party tracking cookies. We use your browser's localStorage to remember your cookie consent preference. This data stays on your device and is not transmitted to our servers.

We may implement Google Analytics in the future to understand how visitors use our website. If we do, we will update this policy and notify users through our cookie consent banner. Google Analytics uses cookies to collect anonymous usage data such as pages visited, time spent on site, and referring URLs. No personally identifiable information would be collected through analytics.

5. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

At this time, we do not share your personal information with any third-party service providers for marketing, advertising, or data resale purposes. If we engage a third-party service to process form submissions (such as an email delivery service), that provider will be bound by contractual obligations to handle your data securely and only for the purpose of delivering our communications.

6. Data Storage and Security

Personal information submitted through our contact form is stored on secure servers. We take reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take all reasonable precautions to protect your information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. Specifically:

  • Contact form submissions are retained for up to 24 months after the last communication
  • Client project data is retained for the duration of the engagement and up to 36 months after project completion
  • If you request deletion, we will remove your data within 30 days

8. Your Rights Under GDPR

If you are located in the European Economic Area or the United Kingdom, you have the following rights under the General Data Protection Regulation:

  • Right of access. You may request a copy of the personal data we hold about you.
  • Right to rectification. You may ask us to correct inaccurate or incomplete data.
  • Right to erasure. You may request that we delete your personal data.
  • Right to restrict processing. You may ask us to limit how we use your data.
  • Right to data portability. You may request your data in a structured, machine-readable format.
  • Right to object. You may object to the processing of your personal data for certain purposes.

To exercise any of these rights, contact us at info@sylqo.com. We will respond to your request within 30 days.

9. Your Rights Under CCPA

If you are a California resident, the California Consumer Privacy Act grants you the following rights:

  • Right to know. You may request that we disclose the categories and specific pieces of personal information we've collected about you.
  • Right to delete. You may request the deletion of personal information we've collected.
  • Right to opt out of sale. We do not sell personal information. This right does not apply to our operations, but we state it here for clarity.
  • Right to non-discrimination. We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, email us at info@sylqo.com. We will verify your identity and respond within 45 days as required by law.

10. We Do Not Sell Your Data

Sylqo Solutions does not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. Period.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

12. International Data Transfers

Our operations are based in Pakistan, and your data may be processed there. If you are submitting information from the United States, United Kingdom, European Economic Area, Saudi Arabia, or the United Arab Emirates, your data will be transferred to Pakistan for processing. By submitting your information, you consent to this transfer.

We ensure that appropriate safeguards are in place to protect your data during transfer, consistent with the requirements of applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how we handle your information, contact us at:

Sylqo Solutions
Email: info@sylqo.com
Website: sylqo.com